kbajee Privacy Policy

1 Introduction

kbajee is an online gaming platform operating at kbajee.top and serving players across Bangladesh. When you use kbajee — whether to browse, register, deposit, play games, or contact our support team — you share certain personal information with us. We take that responsibility seriously.

This Privacy Policy explains what personal data kbajee collects, the reasons we collect it, how long we keep it, who we share it with, and what rights you have. We have written this policy in plain English so that every kbajee player in Bangladesh can understand it without needing a legal background.

By registering an account on kbajee or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how kbajee handles your personal data. If you do not agree with any part of this policy, please stop using kbajee and contact us to close your account.

2 What We Collect

kbajee collects only the personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data we collect include:

kbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you voluntarily provide it in the context of a responsible gaming request.

3 How We Collect Your Data

kbajee collects personal data through the following channels:

• Direct interactions — when you fill in the kbajee registration form, make a deposit, request a withdrawal, or contact our support team.
• Automated technologies — when you browse the kbajee website or use the kbajee app, we automatically collect technical and usage data through cookies and similar tracking technologies.
• Third-party verification providers — when we carry out identity or age verification checks, we may receive confirmation data from third-party KYC service providers.
• Payment processors — when you make a deposit or withdrawal, our payment partners share transaction reference data with kbajee to reconcile your account balance.

4 How We Use Your Data

kbajee uses your personal data for the following purposes:

• Account management — creating and maintaining your kbajee account, verifying your identity, and keeping your account details up to date.
• Payment processing — handling deposits, withdrawals, and refunds accurately and securely.
• Customer support — responding to your queries, resolving disputes, and improving the quality of our support service.
• Security and fraud prevention — detecting and preventing unauthorised access, money laundering, and other fraudulent activity on the kbajee platform.
• Legal compliance — meeting our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
• Responsible gaming — monitoring gaming patterns to identify players who may need support and to apply any self-imposed limits or exclusions.
• Platform improvement — analysing aggregated usage data to improve the kbajee platform, fix bugs, and develop new features.
• Marketing communications — sending you promotional offers and updates about kbajee, but only if you have opted in to receive them. You can opt out at any time.

kbajee does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

5 Legal Basis for Processing

kbajee processes your personal data on one or more of the following legal grounds:

• Contract performance — processing is necessary to fulfil the agreement between you and kbajee, including operating your account and processing payments.
• Legal obligation — processing is required to comply with applicable laws, such as anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing is necessary for kbajee's legitimate business interests, such as fraud prevention and platform security, provided those interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, kbajee relies on your explicit consent, which you can withdraw at any time.

6 Data Sharing

kbajee does not sell your personal data. We share it only in the following limited circumstances:

• Payment processors — bKash, Nagad, Rocket, and bank partners receive the minimum data necessary to process your transactions.
• Identity verification providers — KYC and age verification partners receive identity documents solely for the purpose of verifying your eligibility to use kbajee.
• IT and hosting providers — our infrastructure and security partners process data on our behalf under strict data processing agreements.
• Legal authorities — kbajee will disclose personal data to law enforcement or regulatory bodies where required by law or a valid legal order.
• Business transfers — in the event of a merger, acquisition, or sale of kbajee's business, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

7 Security Measures

kbajee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the kbajee platform.
• Encrypted storage for sensitive data including payment details and identity documents.
• Role-based access controls ensuring only authorised kbajee staff can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the kbajee platform.
• Two-factor authentication available for all kbajee accounts.
• Automated monitoring systems that flag unusual account activity in real time.

While kbajee takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your kbajee account has been compromised, contact our support team immediately at [email protected].

8 Data Retention

kbajee retains your personal data for as long as your account is active and for a period after closure as required by applicable law. Specific retention periods include:

• Account and identity data — retained for a minimum of five years after account closure to meet anti-money laundering and regulatory requirements.
• Transaction records — retained for a minimum of five years to comply with financial record-keeping obligations.
• Support communications — retained for two years after the relevant issue is resolved.
• Marketing preferences — retained until you withdraw consent or close your account.
• Technical and usage data — retained for up to 24 months for platform improvement and security purposes, then anonymised or deleted.

When the applicable retention period expires, kbajee securely deletes or anonymises your personal data so that it can no longer be linked back to you.

9 Your Rights

As a kbajee player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]:

kbajee will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Cookies

kbajee uses cookies and similar tracking technologies on the kbajee website and app. Cookies are small text files stored on your device that help us recognise you and improve your experience.

The types of cookies kbajee uses:

• Essential cookies — required for the kbajee platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic navigation.
• Analytics cookies — help kbajee understand how players use the platform so we can improve it. These are only set with your consent.
• Preference cookies — remember your settings and preferences on kbajee, such as language and display options.
• Marketing cookies — used to show you relevant kbajee promotions. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings or through the kbajee cookie consent tool displayed when you first visit the platform. Disabling non-essential cookies will not prevent you from using kbajee, but some features may work less smoothly.

11 Children and Minors

kbajee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the kbajee registration process, and we use third-party verification tools to confirm that all players meet the minimum age requirement.

If kbajee becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on kbajee, please contact us at [email protected] so we can investigate and act promptly.

12 International Data Transfers

kbajee primarily stores and processes your personal data within secure data centres. In some cases, data may be processed by service providers located outside Bangladesh — for example, cloud infrastructure or KYC verification partners.

Where such transfers occur, kbajee ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this policy. These safeguards may include:

• Contractual clauses requiring the recipient to protect your data to the same standard as kbajee.
• Transfers only to countries or organisations that provide an adequate level of data protection.
• Binding corporate rules where applicable.

If you would like more information about the specific safeguards in place for any international transfer of your data, contact us at [email protected].

13 Changes to This Privacy Policy

kbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email to your registered address and display a prominent notice on the kbajee platform before the changes take effect.

The date at the top of this page always reflects when the policy was last updated. We recommend checking this page periodically. Continued use of kbajee after an updated policy takes effect constitutes your acceptance of the revised version.

If you have concerns about any changes to this Privacy Policy, please contact our support team before the effective date of the update. If you do not agree with the revised policy, you may request account closure and we will return any real money balance to your registered payment method.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kbajee handles your personal data, our team is available around the clock to help.